Solutions Overview

For over ten years, we have worked closely with our customers to bring continuing professional education online. In the true spirit of partnership, they led part of the way and we led part of the way.

Today, the maturity and completeness of InReach reflects this partnership. The result is a comprehensive solution that powers the continuing education programs of more than ninety percent of state bar and banking associations and the leading organizations serving the accounting and healthcare industries.

InReach transparently helps those organizations manage the entire lifecycle of continuing education content using processes, technology, and services--from professional event production to leading edge mobile device support-- that have been perfected over many years and through many customer deployments.

InReach can provide a best-in-class CE experience for your end-users too, by helping you ...

InReach is defined by its hosted Continuing Education Management System.

Designed to manage the entire lifecycle of Continuing Education, the InReach system operates transparently—and effortlessly—behind your web site, letting you maintain your brand identity and your relationship with your audience. Beyond our proven technology, we provide:

• All of the technical support your audience needs from "I can't find the program I'm looking for" to "My PC audio isn't working."
• Expert technical staff to perform all of the production services you require to prepare your programs for online presentation. From webcasting and webinars, to telephone seminars, on-demand programs, and media conversion, InReach provides the services you need to be online quickly and impressively.

InReach is a complete solution for bringing continuing education online and managing it on an ongoing basis. InReach makes it easy for you while providing a best-in-class CE experience for your end-user.

In a nutshell, InReach provides everything you need to:

Produce: InReach provides a host of full- and self-service production options for webcasts, webinars, audiocasts, telephone seminars, and on-demand programs. InReach media conversion services help you convert existing programs (like audio and video tapes) into contemporary online forms.

Catalog: The InReach Continuing Education Management System catalogs live (in-person as well as online) events and on-demand programs right alongside shippable goods. Users see the catalog as an integrated part of your web site with advanced search and filtering tools to guide them to relevant content.

Process: The InReach Continuing Education Management System provides a sophisticated shopping cart with multiple options for promoting your content. The InReach system securely supports all of your online transactions, while our support services team handles your users' offline transactions (i.e., mail-in, fax-in, and POs).

Register: The InReach Continuing Education Management System conveniently registers users online, whether they're attending an in-person seminar, an online event, or an on-demand program. InReach's support team also handles traditional offline registrations.

Notify: The InReach Continuing Education Management System automatically provides purchase confirmations, program access information, change alerts, and event reminders. The InReach system also provides notification when new content matches users' opt-in preferences.

Deliver: The InReach Continuing Education Management System automatically schedules any infrastructure required to execute your event. Changes to the date or time of an event cause an automatic rescheduling of the infrastructure, which, in turn, initiates participant notification.

Distribute: The InReach Sharing Network provides a unique opportunity to expand your content-and your revenue-by sharing with other organizations. You control what you share (with or from others) and enjoy broader offerings and increased revenue—automatically.

Evaluate: To meet the wide range of compliance demands, the InReach Continuing Education Management System offers a full suite of post-event testing capabilities.

Certify: From affidavits and written summaries to time-tracking, polling, and embedded letter codes, the InReach Continuing Education Management System can ensure that the participant has met your certification criteria before presenting a customized certificate of completion on your behalf.

Report: The InReach Continuing Education Management System offers a broad range of reporting tools from real-time attendance lists and program performance metrics to survey results and revenue generated from the resale of your content.

Manage: The InReach Continuing Education Management System provides each user with an account on your web site for program access, purchase history and receipts, tests and results, certificates, and opt-in preferences.

And, InReach supports you—and your end-users—through every step of the process. From "I don't know how to enter this into the catalog" to "My PC audio doesn't work," InReach answers every call. And, while the InReach Continuing Education Management System handles online registration and transaction processing, InReach's support team handles your customers' offline (mail, fax, and phone) requirements.

InReach is defined by its hosted Continuing Education Management System.

Designed to manage the entire lifecycle of Continuing Education content, the InReach system operates transparently—and effortlessly—behind your web site, letting you maintain your brand identity and your relationship with your audience. Beyond our proven technology, we provide:

• All of the technical support your audience needs from "I can't find the program I'm looking for" to "My PC audio isn't working."
• Expert technical staff to perform all of the production services you require to prepare your programs for online presentation. From webcasting and webinars, to telephone seminars, on-demand programs, and media conversion, InReach provides the services you need to be online quickly and impressively.

InReach is a complete solution for bringing continuing education online and managing it on an ongoing basis. InReach makes it easy for you while providing a best-in-class CE experience for your end-user.

In a nutshell, InReach provides everything you need to:

Produce: InReach provides a host of full- and self-service production options for webcasts, webinars, audiocasts, telephone seminars, and on-demand programs. InReach media conversion services help you convert existing programs (like audio and video tapes) into contemporary online forms.

Catalog: The InReach Continuing Education Management System catalogs live (in-person as well as online) events and on-demand programs right alongside shippable goods. Users see the catalog as an integrated part of your web site with advanced search and filtering tools to guide them to relevant content.

Process: The InReach Continuing Education Management System provides a sophisticated shopping cart with multiple options for promoting your content. The InReach system securely supports all of your online transactions, while our support services team handles your users' offline transactions (i.e., mail-in, fax-in, and POs).

Register: The InReach Continuing Education Management System conveniently registers users online, whether they're attending an in-person seminar, an online event, or an on-demand program. InReach's support team also handles traditional offline registrations.

Notify: The InReach Continuing Education Management System automatically provides purchase confirmations, program access information, change alerts, and event reminders. The InReach system also provides notification when new content matches users' opt-in preferences.

Deliver: The InReach Continuing Education Management System automatically schedules any infrastructure required to execute your event. Changes to the date or time of an event cause an automatic rescheduling of the infrastructure, which, in turn, initiates participant notification.

Distribute: The InReach Sharing Network provides a unique opportunity to expand your content-and your revenue-by sharing with other organizations. You control what you share (with or from others) and enjoy broader offerings and increased revenue—automatically.

Evaluate: To meet the wide range of compliance demands, the InReach Continuing Education Management System offers a full suite of post-event testing capabilities.

Certify: From affidavits and written summaries to time-tracking, polling, and embedded letter codes, the InReach Continuing Education Management System can ensure that the participant has met your certification criteria before presenting a customized certificate of completion on your behalf.

Report: The InReach Continuing Education Management System offers a broad range of reporting tools from real-time attendance lists and program performance metrics to survey results and revenue generated from the resale of your content.

Manage: The InReach Continuing Education Management System provides each user with an account on your web site for program access, purchase history and receipts, tests and results, certificates, and opt-in preferences.

And, InReach supports you—and your end-users—through every step of the process. From "I don't know how to enter this into the catalog" to "My PC audio doesn't work," InReach answers every call. And, while the InReach Continuing Education Management System handles online registration and transaction processing, InReach's support team handles your customers' offline (mail, fax, and phone) requirements.