The InReach CE Management System

It is quite common for our customers to refer to the InReach Continuing Education Management System as "the catalog." That's because, with service like ours, customers don't need to concern themselves with all of the sophistication that comes together to create the simple, satisfying online continuing education experiences their end-users enjoy. InReach handles it all for them.

InReach develops and manages everything our customers need to create a top-shelf online CE offering—from responsive end-user support and leading-edge software development to a vast array of computer applications and a sophisticated content distribution network. And, we do it quietly behind the scenes because our mission is to transparently provide the technology, services, and experience our customers need to look good and impress their customers.

The diagram below illustrates what it takes to provide the unparalleled continuing education experience that is InReach. Explore each section to learn more about The InReach Continuing Education Management System. Then, once you choose to become an InReach customer, you can confidently forget everything you've read—because we'll handle it all for you.






InReach provides online registration for all in-person, streamed, and on-demand events. One place to promote and sell your content means ease of use for customers and increased sales for you.
With InReach, your users get an account on your website through which they can manage their continuing education—from purchase history and receipts and online program access to tests and downloadable certificates.
InReach organizes your content into a catalog that becomes part of your web site. From category and media browsing, to keyword search and advanced filtering, we make it easy for your audience to find relevant content.
InReach provides complete transparency for your entire process. Get real-time access to all the information you need—organized the way you want it—anywhere, anytime.
InReach accounts for all of your revenue. Whether it's generated from selling your content to your audience, to other organizations' audiences, or selling others' content to your audience.
InReach tracks program participants' entry, exit, and total program access time to ensure they've met your requirements.
InReach programs can include polling and embedded letter codes for an additional assurance that participants have not only attended, but paid attention to the content.
InReach offers the ability to present pre- and post-testing. You determine the number, percentage, type, and content of questions and the system does the rest.
Do you need simple affidavits or written summaries to certify audience participation? InReach provides an easy, reportable way to do that online.
No need to draft, mail, and record certificates. Once users meet your requirements, InReach automatically delivers customized certificates that reflect your organization and its information requirements.
InReach supports subscription pricing schemes that allow you to compete with emerging pricing programs. With subscription pricing you can drive loyalty, up-sell additional program access, and provide programs that address unique characteristics of different audience segments.
InReach can provide your audience with easy access to membership within your organization. Use member versus non-member pricing to raise awareness about the value of membership. Then, use InReach to make the offer and close the deal. And, InReach makes it just as easy for existing members to renew their status.
InReach offers support for marketing programs and promotional activities by enabling you to provide gift cards and credits.
InReach completes the shopping cart process by efficiently—and securely—processing your customers' transactions. You decide whether you want the funds deposited in your merchant accounts or ours, the system does the rest.
With InReach you can leverage our e-commerce infrastructure or your own. We deliver the funds where and how you want them.
Distinguishing features of a top-shelf shopping-cart, pricing, bundling, and discounting are also necessary tools for successful marketing. The InReach shopping cart is one of the most sophisticated in the business and provides you with the flexibility to target customers and increase their spending.
Checkout provides one of the best opportunities to increase your average sale. Advertising space, bundling, discounting, and promotional offers can all be configured and presented to your customers during the InReach checkout process.
InReach provides many ways to promote events, products, and membership. Everything is built right into the system—from opt-in email lists and preconfigured email templates to advertising space and bundling. You can target promotions to an individual, a group, or your entire audience.
To increase the effectiveness of marketing programs, it's critical to know who came to your catalog, where they went, what they bought, and when they left. We've integrated Google analytics into the system to give you that edge.
The unique InReach Sharing Network provides tremendous value to both your organization and your customers. Simply mark content in your catalog for sharing and increase your revenue—with no additional investment. Want to augment your offerings with content from other experts? Simply use the InReach Sharing Network to select appropriate content and watch your revenue increase.
No need to track and email registrants to confirm their purchases and remind them of upcoming events. InReach does it for you, automatically. From access information to event dates, information flows effortlessly from the system to your customers.
Need to change an event date, time, location, or type? Simply make the change within the InReach system and it handles the rest. InReach tracks participants and knows who to contact and where to contact them. No need to manage multiple systems or manual processes.
Opt-in email categories make it easy to identify what will sell and to whom you can sell it. Add new content and InReach will automatically notify customers who have expressed interest in that topic. And, use opt-in categories and built-in email capabilities to run targeted marketing programs.
InReach includes the telecommunications and internet technologies that will carry your programs. As your customers purchase access to events, InReach schedules the infrastructure and provides purchase receipts and program access information to registrants—automatically. Need to change an event? You enter your change into the system and the rest of the process is handled automatically. InReach reschedules the infrastructure and updates your registrants with the new access information.
In today's networked world, the best information about a program's value comes from peers. With InReach, you can easily include user feedback in the catalog entry that users see as they browse your offerings.
InReach is integrated with a variety of telecommunications and internet technologies that will carry your programs. As your customers purchase access to events, InReach schedules the infrastructure and provides registrants with purchase receipts and program access information—automatically. Need to change an event? Make one change in InReach and the rest of the process is handled automatically. InReach reschedules the infrastructure and updates your registrants with the new access information.
InReach includes an Application Programming Interface, or API, that allows easy integration with your other business-critical systems. With InReach, you eliminate manual data entry processes that add cost, resources, and errors to necessary data management tasks.
InReach provides a fully distributed content delivery network. Programs scheduled and run through InReach travel across our state-of-the-art network. Designed to reduce outages, shorten access times and latency, and dynamically distribute loads, our network is critical to successful event delivery.
The InReach Continuing Education Management System, our co-location facilities, and our content delivery network have all been designed with state-of-the- art methods to keep your programs running—especially during peak load times like compliance periods. Redundancy is a key element. From storage devices and power supplies, to entire co-location facilities and network infrastructure, InReach has deployed redundant resources through every step of the process.
Media conversion is a critical service for expanding your offerings and revenue. InReach can take most programs (including audio and video tapes) and convert them to a variety of contemporary online forms—from replay and on-demand events to podcasts—so that your customers enjoy the increased flexibility and convenience that your organization can provide.